Domain Transfer

I thought transferring a domain name to another company is just easy like most instructions in every hosting site says. But you know what? I am wrong. The hosting company where I am planning to transfer my domain keeps on sending me email that says that the process of transferring my domain hasn't started yet as they haven't recieved the Agreement from domain owner (Me). And guess what? I have been checking every email they send me but I don't see any Agreement form grrr... Oh well maybe I just wait for next month to make sure I don't have any pending payments in this blog...